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What should I do if I do not receive my monthly statement?

If you do not receive your monthly statement within a reasonable time period, you can mail your payment without it. Billing statements are printed and mailed approximately 17 days prior to your payment due date. If you’d like a copy of your billing statement, log in to your account and from your Dashboard, scroll down the page and click “Billing Statements.” Download up to 13 months of your statements.

Payment addresses:

Lexus Financial Services
P.O. Box 5855
Carol Stream, IL 60197-5855

Lexus Financial Services
P.O. Box 4102
Carol Stream, IL 60197-4102

Note: If your account is through Toyota Credit de Puerto Rico, you will not be able to receive a paper statement. Please contact Toyota Credit de Puerto Rico at or call 1-800-469-5214.

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