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Customer Service in the Continental U.S. | (800) 874-7050
Monday-Friday: 8am-8pm Local Time
Customer Service in Puerto Rico | (800) 469-5214
Monday-Friday: 8am-5pm Eastern Time
Puerto Rico Lexus Financial Services Website
Vehicle Service Agreement (VSA) | (800) 448-1505
Prepaid Maintenance Plans | Lexus Luxury Care | (800) 448-1505
Guaranteed Auto Protection (GAP) | (800) 255-8713
Excess Wear and Use Protection (EWU) | (888) 548-8821
Tire & Wheel Protection (T&W) and Key Replacement | (855) 999-0519
Call us with your inquiries for vehicle protection products.
Monday-Friday: 7am-7pm Central Time
Saturday: 8am-1pm Central Time
Credit Life and Disability Insurance Claims (CLAH) | (800) 445-8154
Monday-Friday: 7am-5pm Central Time
Mail: Contact us to ask an account question, discuss a complaint or give us a compliment. Please send this, or any other general (non-disputed payoff), correspondence to Lexus Financial Services, P.O. Box 15012, Chandler, AZ 85244-5012.
LFS protection products and services are available at participating Lexus dealers. Locate the Lexus dealer nearest you.
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If you need help right away, please call us at 1-800-874-7505, Monday through Friday, between 8:00 am - 8:00 pm in your local time zone.