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corona

Coronavirus COVID-19 Readiness

At Lexus Financial Services, our top priority is promoting the safety and well-being of our customers, team members, and the broader community. We are monitoring news about COVID-19 (the coronavirus) and understand the concern the spread of the virus has caused. We want to assure you that we are committed to being responsive to the needs of our customers as the situation evolves.

You can have confidence in your ability to reach us from virtually anywhere, anytime at LexusFinancial.com. From there you can make payments, update your personal details, view transactions, and more. In most cases, it’s easier and faster to manage your account online, especially when call wait times may be longer than usual.

If you haven’t already enrolled for online access, it only takes a few quick steps. Click Enroll Now to register using your account number or VIN.

If you've been affected by COVID-19 and would like to discuss payment relief options, please call us at 800.874.7050, Monday through Friday, 8 a.m.-5 p.m. As our team members work to support our customers, wait times may be longer than usual. If you prefer, you may contact us via email using our Support Center after you log in to LexusFinancial.com.

We will continue to monitor the situation and are here to assist you as needed.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov