Should you elect to return your vehicle at lease-end, you may be financially responsible for damages exceeding normal wear and use.
To help you avoid surprises, Lexus Financial Services offers a complimentary inspection service allowing our customers to know the condition of their vehicle BEFORE lease-end.1
1 Available only to Lexus Financial Services lease customers who reside within the continental United States.
What to Expect
Using Lexus Financial Services' Wear and Use Guidelines, highly-trained inspectors conduct a detailed assessment of your vehicle's condition. The findings of that assessment are then compiled into an itemized condition report available for download at AutoVIN's website.
Inspections can occur at your home, office, local Lexus dealership or any other preferred location and take approximately 45 minutes to complete.
Whether this is your first or fifth lease, knowing the condition of your vehicle before lease-end allows you to make well-informed decisions and gives you time to make any desired repairs.2
> Scheduling an Appointment
Contact our independent vehicle inspection company, AutoVIN, to schedule an appointment for an optional complimentary vehicle inspection. Call (855) 90-MY-LFS or visit AutoVIN to schedule the appointment online. Please note that online appointments should be scheduled via the desktop website.
We recommend scheduling the inspection to take place 15-60 days prior to your scheduled lease-end date.
> At the Inspection Appointment
You will be met by the AutoVIN inspector at your scheduled appointment time and location.
To ensure the evaluation of your vehicle is as accurate as possible, you should bring the following items with you to your appointment:
• Tool kit and spare tire, if applicable
• All sets of keys (masters/remotes/valet), if applicable
• Owner's Manuals
• Any original equipment on your vehicle at lease
inception (radio, headrests, 3rd row seat, tonneau/cargo cover, etc.)
At the end of your inspection, you will receive a card containing instructions for how to access your vehicle's condition report online once it is available.
> Vehicle Condition Report
Within two business days of the inspection, your vehicle's condition report will be available online. You can view this report by logging into your account at AutoVIN.
Your condition report contains an itemized assessment of any estimated normal or excess wear and use found on your vehicle. While the occasional scratch or scuff is to be expected, you may be charged for damages exceeding normal wear and use. We recommend reviewing the condition report with your local Lexus dealer as they are a great option to assist with repairs if needed.
Click here to view a sample condition report.
To schedule your inspection.
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2 Under certain circumstances, Lexus Financial Services does not charge its lease customers for excess wear and use damage.
©2016 Lexus Financial Services. All Rights Reserved.
Lexus Financial Services is a division of Toyota Motor Credit Corporation (TMCC) and a service mark of Toyota Motor Insurance Services, Inc. and its subsidiaries. TMCC is the authorized attorney-in-fact and servicer for Toyota Lease Trust.