Our Online Customer Service Center allows you to securely send account information queries. If you are a Lexus Financial Services (LFS) customer and want to send a message to a Customer Service Representative, log in to your LFS account below.
Don't already have access to your LFS account online? Register now for access to your LFS lease or finance account. We will send a message to your regular email account notifying you when a reply has been posted. Please allow up to 2 business days for a response to be posted in your Mail Center Inbox.
By Email
If you are not a LFS customer and have general comments or questions, please use our
email form.
By Phone
Account information is available 24 hours a day by calling our Automated Customer Service line at the toll-free number below. Customer Service Representatives are also available.
Customer Service in the Continental U.S.: (800) 874-7050 Monday–Friday, 8am–8pm
Customer Service in Puerto Rico: (800) 469-5214 Monday–Friday, 8am–5pm Eastern Time
Vehicle Service Agreement (VSA): (800) 448-1505 Credit Life and Disability Insurance Claims: (800) 445-8154 Guaranteed Auto Protection (GAP): (800) 255-8713 Call us with your inquiries for vehicle protection products. Monday–Friday, 7am–7pm Central Time Saturday 8am–1pm Central Time
By Dealer
LFS finance, lease, and vehicle and payment protection programs are available at participating Lexus dealers. For the phone number, email address, fax number, or location of the Lexus dealer nearest you, click here.
If you have not created a new Username, please log in using your eMail Address.
