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By Secure Email

Our Online Customer Service Center allows you to securely send account information queries. If you are a LFS customer and want to send a message to a Customer Service Representative, log in to your LFS account below.

Don't already have access to your LFS account online? Register now for access to your LFS lease or finance account. We will send a message to your regular email account notifying you when a reply has been posted. Please allow up to 2 business days for a response to be posted in your Mail Center Inbox.


By Email

If you are not a Lexus Financial Services customer and have general comments or questions, please use our email form .




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By Phone

Account information is available 24 hours a day by calling our Automated Customer Service line at the toll-free number below. Customer Service Representatives are also available.

Customer service in the U.S.: 1-800-874-7050
Monday through Friday, 8:00 a.m. - 8:00 p.m.

For Puerto Rico: 1-800-469-5214
Monday through Friday, 8:00 a.m. - 5:00 p.m. Atlantic Time

Vehicle Service Agreement Coverage: 1-800-448-1505
Credit Insurance Program: 1-800-445-8154
Guaranteed Auto Protection: 1-800-255-8713
Call us with your inquiries for vehicle protection products.
Monday through Friday, 7:00 a.m. - 7:00 p.m. Central Time
Saturday 8:00 a.m. - 1:00 p.m. Central Time


By Dealer

LFS finance, lease, and vehicle and payment protection programs are available at participating Lexus dealers. For the phone number, e-mail address, fax number, or location of the Lexus dealer nearest you, click here.