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By Secure Email
Our Online Customer Service Center allows you to securely send account information queries. If you are a LFS customer and want to send a message to a Customer Service Representative, log in to your LFS account below.
Don't already have a My LFS Account?
Register now
for online access to your LFS lease or finance account. We will send a message to your regular email account notifying you when a reply has been posted. Please allow up to 2 business days for a response to be posted in your Mail Center Inbox.
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By Email
If you are not a Lexus Financial Services customer and have general comments or questions, please use our
email form
.
By Phone
Account information is available 24 hours a day by calling our Automated Customer Service line at the toll-free number below. Customer Service Representatives are also available.
Customer service in the U.S.: 1-800-874-7050
Monday through Friday, 8:00 a.m. - 8:00 p.m.
For Puerto Rico: 1-800-469-5214
Monday through Friday, 8:00 a.m. - 5:00 p.m. Atlantic Time
Vehicle Service Agreement Coverage: 1-800-448-1505
Credit Insurance Program: 1-800-445-8154
Guaranteed Auto Protection: 1-800-255-8713
Call us with your inquiries for vehicle protection products.
Monday through Friday, 7:00 a.m. - 7:00 p.m. Central Time
Saturday 8:00 a.m. - 1:00 p.m. Central Time
By Dealer
LFS finance, lease, and vehicle and payment protection programs are available at participating Lexus dealers. For the phone number, e-mail address, fax number, or location of the Lexus dealer nearest you, click here.
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